Let’s get the Job done, Together - Join Us at Specscart.

At Specscart, we're not just transforming the eyewear industry - we're redefining it. With a focus on quality, affordability, and style, Specscart redefines the eyewear experience for every customer. From trend-setting designs to personalised service, we're committed to making eyewear accessible to all.

Job Brief:

We're looking for a hardworking and innovative team player with a passion for vision care. Performing comprehensive eye tests will be your forte!

Our Optometrist will be joining our mission to provide the best eye care with our exceptional service and revolutionary prices. Our model is unique which gives you the ability to provide your patients the best products at their affordable prices.

This position is based in Specscart, Bury Town Centre store. You must be well-presented, warm and welcoming with the ability to build a rapport with our customers.Your ability to provide the patients quality clinical eye care would help you achieve the position. And of course, Passion in Optics makes you the one.

Roles and Responsibilities:

• Providing outstanding clinical eye care service, from eye tests to enhanced services and advice.
• Working with the Manager to ensure clinics run smoothly.
• Regular meetings with the Director to improve the eye care quality for the company to become the best.
• Taking full responsibility for inspiring and coaching your colleagues.
• Understanding our products. Assist on giving good, clear advice and making a positive impression.

Requirements for the Ideal Match:

• You'll need to be registered with the General Optical Council as a fully qualified Optometrist.
• You'll be a registered performer with your NHS area team.

Benefits:

• Competitive salary with opportunities for performance-based bonuses.
• Employee discounts on Specscart products.
• Opportunities for professional development and career growth.
• A vibrant and supportive work environment.
• Be part of a dynamic team dedicated to innovation and excellence.

Why Join Specscart?

Joining Specscart means joining a revolution in eyewear. Here, you’ll have the opportunity to be part of a company that’s not afraid to think outside the box, push boundaries, and drive change. If you’re looking for a company where your ideas are valued, your creativity is celebrated, and your impact is tangible, Specscart is the place to be.

How to Apply:

Ready to make a difference with us? Send your CV and a cover letter detailing why you're the perfect fit for our team to hr@Specscart.co.uk.

Specscart Customer Service Assistant Vacancy

At Specscart we pride ourselves on delivering 5* customer service and satisfaction by providing high-quality, affordable glasses and sunglasses, which come in a wide range of stylish frames for both prescription and non-prescription lenses in store and online.

As our business grows, we have an exciting opportunity for a part time Customer Service Assistant to join us in our Head office and to be a part of an exciting and growing company in the eyewear industry.

Come and join our dynamic team where we pride ourselves on our innovative approach and commitment to customer satisfaction, making our brand a favourite in the eyewear industry.

This position offers you the opportunity to work in a supportive office environment, conveniently located at our Head Office in Bury, with easy access via car, bus, and tram.

As a part-time Customer Service Assistant, you will play a crucial role in supporting our customers both online and over the phone.

Previous experience preferred, but not essential; we are willing to train the right candidate, because we value:

Roles and Responsibilities

• Providing Customer Support by assisting customers with inquiries related to their purchases and orders via phone, email, and live chat. Ensure timely and effective resolution of issues to maintain customer satisfaction.

• Excellent communication skills, both verbal and written, along with active listening abilities

• Being able to problem-solving, through identifying issues and offering effective resolution

• Empath for others, understanding our customer feelings, whilst building rapport and trust

• Being patience whilst handling frustrated customers calmly and assisting with their questions and concerns

• Possessing a positive attitude, with a warm friendly and welcoming manner to enhance the customer experience

• Understanding the importance of attention to detail, by ensuring accuracy in data entry and interactions, whilst preventing errors in order management 

• Being good with time management, by balancing multiple inquiries and tasks, whilst prioritising urgent issues effectively.

• An ability to follow instructions and collaborate effectively in a team setting, whilst working well with colleagues and other departments, to enhance overall customer experience and satisfaction

• Participate in ongoing training and development opportunities to improve skills and advance career growth.

At Specscart, we value our employees and are committed to fostering career growth. As you gain experience and demonstrate your skills, you will have the opportunity to advance within the company and explore various career paths in customer service, sales, and beyond. 

Additionally, we offer job security, generous employee discounts, and the chance to make a meaningful impact on our customers' lives by providing them with quality eyewear solutions.

Join us and embark on a rewarding career path filled with opportunities for advancement and continuous learning.

If you are passionate about delivering exceptional customer service and want to grow with us, we’d love to hear from you!

At Specscart, we're not just transforming the eyewear industry - we're redefining it. With a focus on quality, affordability, and style, Specscart redefines the eyewear experience for every customer. From trend-setting designs to personalised service, we're committed to making eyewear accessible to all.

Job Brief:

We are looking for a passionate Social Media Content Creator to join our team and shape Specscart’s digital presence. The ideal candidate will have a knack for storytelling, a deep understanding of social media trends and be confident enough to be in front of the camera.

Roles and Responsibilities:

• Conceptualise, script and create engaging video content that aligns with our brand and marketing goals on different platforms (Instagram, Facebook, Youtube, TikTok).
• Collaborate with the marketing and content teams to develop creative concepts for various platforms and campaigns.
• Film and produce high-quality material, including but not limited to product videos, podcasts, live streams, webinars, promotional content, educational videos, and more.
• Stay up-to-date with industry trends and emerging video technologies to bring fresh and innovative ideas to the table.
• Optimise video content for various platforms and audiences (Youtube, Instagram Reels, TikTok), ensuring maximum reach and impact.
• Maintain a content calendar and meet project deadlines.
• Actively participate in brainstorming sessions and offer creative ideas to enhance our video content.

Requirements for the Ideal Match:

• Proven experience as a Video Creator or UGC Creator.
• Must feel comfortable being on camera.
• Solid knowledge of video production techniques.
• Excellent storytelling and scriptwriting skills.
• Creativity, attention to detail, and a strong eye for visual aesthetics.
• Ability to manage multiple projects and work in a fast-paced environment.
• Knowledge of current trends in video content and social media.
• Open to travel to different Specscart stores for creating original content.

Points to consider:

• It will be a Permanent role at Specscart Bury HQ, 10 Union Street, BL9 0NY.
• Open for Part-time.
• It will be a day shift with 3 days of working out of 7.
• Looking for an immediate joiner.

Why Join Specscart?

Joining Specscart means joining a revolution in eyewear. Here, you’ll have the opportunity to be part of a company that’s not afraid to think outside the box, push boundaries, and drive change. If you’re looking for a company where your ideas are valued, your creativity is celebrated, and your impact is tangible, Specscart is the place to be.

Looking forward to hearing back from you soon!

How to Apply:

Ready to make a difference with us? Send your CV and a cover letter detailing why you're the perfect fit for our team to hr@Specscart.co.uk.