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Customer Reviews

What do customers say about us?

From eyewear quality to innovative services, there’s a lot to say about us! Read on and find out for yourself!
Our customers mean everything to us, and seeing you happy makes us happy. From affordable frames to Home Try-On and 1-Day Delivery, we make sure to deliver the best online eyewear experience, and we do it all for you!

The quality of glasses

Best in class materials

Customer Quality

From custom-designed cellulose acetate to ultra-lightweight titanium, we use nothing but premium materials for our frames.

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Product Quality Reviews (4)


To

The company was extremely efficient and…

The company was extremely efficient and over-delivered in terms of the specs. The quality is very high, and I will be ordering again in the future.

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Lu

I love the choices of frames and the…

I love the choices of frames and the quality that they offer. Especially, considering the prices at which they offer these frames, makes it an even better deal. Additionally, the turn around time impressed me as I got my glasses the other day after placing the order.

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pb

Paul Butler

Absolutely first class

Absolutely first class. I got my glasses within 24 hours. They also included a spray and cloth to polish the glasses. I got a cheap £30 pair so I never expected much.

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DM

Darlene Morrison

Stylish Glasses in Reasonable prices

Purchased a stylish glasses. Cost includes single vision lenses, shipping and some coatings. Overall happy with shopping experience with Specscart

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Try at Home 2.0

Shop online, try offline

Customer try at home

Our Home Try-On program allows you to try 4 frames for seven days—all for free.
There are also 3 new lenses and laser light included!

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Home Trial Reviews (4)


SH

Sarah Harkin

Amazing company and service

Amazing company and service. The home trial was so helpful and quick! My frames were then created and delivered within four day. Great at what the do

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EH

Elizabeth Heron

The "Try at home" gets 5 stars from me

I had 2 home try and I eventually picked a frame from the 2nd trial and my favourite choices were in the 1st trial I loved the frames I'd selected but just didn't like them on me so if it wasn't for try at home the I would have purchased frames then asked to return them so this gets 5 star rating from me.

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SH

S. Huxtable

Great service and very easy to use

Great service and very easy to use. Customer service is excellent, as is the quality of the frames and lenses. The try on at home service is also a godsend. All in all I am very pleased with my new glasses !

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DH

Great service

Really good service from the home trial, ordering, delivery and communication. Glasses are great.

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Fastest Delivery

24hr dispatch

Customer Fastest Delivery

With our direct to customer model and express shipping, we deliver most frames to customers the very next day.

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Shipping Reviews (4)


MH

Michael Hodson

Absolutely outstanding service.

Urgent need for glasses due to chemotherapy affecting my eyesight. Ordered Saturday evening, Emailed me on Sunday morning saying my complex prescription meant would take longer offering a phone conversation. Rang and agreed to wait but explained urgency. New glasses delivered Tuesday morning!

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RO

Renz Original

Amazing and rapid service

I probably won't be buying glasses from the high street shops again! I ordered glasses which I needed urgently as my pair had broken days before my driving test. Within the next working day they arrived! Amazing service!

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PB

Paula Blondrage

Very rapid and impressive hassle free…

Very rapid and impressive hassle free service. I hadn’t realised how bad my current glasses were scratched and my new glasses were crystal clear and I can see clearly now.
I am definitely going to order another pair and will use this service from here on in.
Very very impressed.

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RK

Richard Kent

A really easy process

A really easy process. I had some sample frames in the middle of last year but couldn’t make up my mind. I got some more samples an ordered them. Sent my prescription in and a photo of me wearing the frames. I wanted varifocal with reactor lenses so expected to have a bit of a wait. I got an email the following day to say the measurements were fine and the specs arrived about a week later, and I’m highly delighted with them. A great service at a very competitive price. I’ll certainly use them again! :)

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Customer Service

Easy, simple and straightforward

Customer Service

We pride ourselves on out-of-this-world customer service. Our philosophy: Put customers first and leave them feeling fantastic.

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Customer Service Reviews (4)


GS

Gordon Scott

Excellent service simple system to use…

Excellent service simple system to use and excellent choice of frames.All arrived timeously. I would definitely recommend the company.

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DF

Derek Fitton

Excellent staff ,very attentive and…

Excellent staff ,very attentive and knowledgeable ,a good all round experience .

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RA

Simply Outstanding!

Excellent value for the money, and the service is on par with luxury brands. I normally purchase high-end lenses and frames, but this time, I wanted to try something new—a pair I could wear every day.
I was surprised by Specscart's excellent customer service and was blown away by their great glasses. I tested their mid-range lenses out of curiosity, and they are now my go-to source for glasses.
they deserve a "wow" and thank you!

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JO

Amazing services they are providing

recently I purchased Busk glasses which made my day, They provided me with my glasses within 2 hours, I thought they would take at least one day based on my prescriptions, But they prepared me glasses within 2 hours. Thanks, Specscart Team, I will buy more frames from you in the future, and also I will recommend them to others..

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Retail Store

Up, close and personal!

Customer Retail Store

We’ve 3 retail stores in Manchester with a great staff who’ll guide you in purchasing new frames. More stores coming up soon!

Stores Near You

Retail Store Reviews (4)


GA

The staff at the Walkden store were…

The staff at the Walkden store were very professional ,very helpful and very friendly, nothing was to much trouble,this is right from the person that booked the appointment including the person that carried the eye test.must also mention the staff on the front desk helping to pick new frames was no problem at all.overall I would highly recomend specscart.

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MI

SPECSCART URMSTON

SPECSCART URMSTON, is the place to go, excellent service from start to finish and well priced too, the optician was excellent and Gill she really does know her thing, well done Urmston il be back, its just a shame there is not a Specscart more north of Manchester . maybe soon........

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MS

Mike Spurr

This was my first visit to Specscart

This was my first visit to Specscart, although my husband is a regular customer. I had a query about the cost of some lenses and phoned to ask. Lee couldn’t be more helpful and informative. When I visited the shop to follow up my call, again the knowledge and helpfulness of the staff there was impressive. I will certainly return when I am next due for an eye test and new spectacles.

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GA

This was my second visit to the shop…

This was my second visit to the shop and the Assistant was great professional very helpful easy to get on with, I got exactly what I wanted will recommend to family and friends thank you Spescart

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