Account & Dashboard
1
How do I create a Specscart account?
Step 1
To create an account, click on the "Sign In" button on the top right corner of our website.
Step 2
Fill in your details, such as email, name, and password, and you'll have a new account. You’ll receive a confirmation email to verify your account.
2
How do I log in to my Specscart account?
Step 1
Click on the "Sign In" button at the top right corner of our website.
Step 2
Enter your email and password and click on ‘Sign In’. You’ll be logged in.
3
I forgot my password. How can I reset it?
Step 1
Click on the "Forgot Password?" link on the Sign In page.
Step 2
Enter your email address, and we will send you a link to reset your password.
4
How do I update my account information?
To update your account information, simply login to your account, click on the profile icon and navigate to the "My Details" section.
Step 1
To update your account information, simply login to your account, click on the profile icon.
Step 2
Navigate to the "My Details" section.
Step 3
Here, you can easily make the necessary changes.
5
How do I view my order history?
Step 1
Once logged in, click on the profile icon.
Step 2
Navigate to the "Track My Orders" tab in your account dashboard to view all your past and current orders.
5
How do I view my saved prescriptions?
Step 1
Once logged in, click on the profile icon.
Step 2
Navigate to the "My Prescriptions" tab, where you can upload or delete your prescriptions.
6
How do I subscribe/unsubscribe from your email list?
Step 1
Once logged in, click on the profile icon.
Step 2
Navigate to the "My Details" section.
Step 3
Here, you can easily check or uncheck the marketing email box as per your preference.
7
How can I delete my account and data?
To delete your Specscart account, you can contact our support team at support@specscart.co.uk and we will help you out.
