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Amazing customer care & superb quality

Amazing customer care and superb quality in all areas of my dealings with Specscart

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Fantastic range of frames

A fantastic range of frames available and being able to try at home four pairs of frames is great. I have tried two packs at home so far and will try a third before making my final choice of frame/frames

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My lovely new glasses.

I am very pleased with my glasses. The whole process was so easy that even I could order the glasses with very few IT skills. They arrived in 36 hours. The frames are lovely, Glasses perfect. Lovely packaging. Price good and paying with Klarna made them affordable with no stress. Will definitely use again. My only query would be the distance between pupils. I went for the middle number as I couldn’t find it on the prescription. They are fine.

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Great range of glasses frames and a…

Great range of glasses frames and a quick service for trying on the frames. Glasses arrived within about 30 hours as I told Specsave I had no other reading glasses to use! Very grateful. Blue coating to reduce blue light was only £20, it was £40 in a local private opticians in London. However it seems that Specscart does not take NHS Optical Vouchers which would be handy for those of us on low incomes with disabilities, or pensioners. So the second pair of reading glasses I bought to keep in my handbag had to be bought elsewhere, to use the NHS Voucher. Other than that the whole experience with Specscart was very prompt and enjoyable too,

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This is my second visit to Specscart

This is my second visit to Specscart. The whole process from choosing frames and selecting options was very straightforward. The speedy delivery together with the excellent quality has left me a very happy customer.

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Excellent in every way

I'm astonished at just how great the service was from Specscart. Glasses made and delivered in less than one week. Free Royal Mail tracked postage. Excellent frames - most comfortable I've had. Prescription lenses spot on. Everything about my purchase felt good quality. Even the glasses case was hi spec. I cannot recommend them highly enough.

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Fantastic Quality and Service!

I received my glasses within two days of ordering. The quality of product and packaging is second to none. Like most, sadly, I'm quick to criticise when things go wrong or one gets 'screwed over' by an online business, which seems to happen all too frequently. These guys exceeded my expectations by a million miles. Keep up the good work AND competitive pricing! Thanks again!!

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5 Stars Definitely

5 Stars definitely Specscart have been truly the best from Start to finishing . Love my new specs arrived today the quality of the frames outstanding, being varifocal the lenses are so important .Well these are best I've ever had, Eyewear is so important, people see your glasses before they see you. I've tried several on line stores , Not one with great high standards like yours with attention to detail. Amazing customer service Amazing choice frames & Lenses Amazing how they made a fussy 60 year young A very Happy Impressed Satisfied Customer. I'm definitely ordering my sunglasses & specs from Specscart Ansh THANK YOU So much for all your help , You have been so kind & patient & ALL STAFF @ SPECSCART Great job.

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Specscart, superb service at every step

Specscart are always a pleasure to purchase from. I often contact them to ask questions before making my final decision on glasses and they answer very quickly. The website ordering process is very easy and there are plenty of choices for lenses and coatings. I'm especially impressed with their blue light blocking coating which doesn't affect colours viewed through it at all.

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No complaints, good quality frames...

This time my trial arrived quickly and the frames are such a good quality. But, I'm glad I trialed them as one pair was too wide and the rest much bolder than I imagined. Such a useful thing to do.

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Five Stars all the way

Five Stars all the way Great choice of frames. Brilliant you can try at home without any pressure Then when you place order unbelievable how quick you receive prescription frames Would highly recommend (already recommended to family & colleagues) Would definitely use again

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First class service once again - they remember you!

My wife accidentally broke her glasses on Saturday afternoon and needed a new frame quickly - she wanted the exact same frame she'd bought from Specscart three years ago and although we didn't think they'd still stock it, the always cheerful and helpful Emma checked the original order, found one in stock and were able to send it out on the next posting day (Monday) - it arrived this morning (Tuesday). Now that's great service in my book - service made even more remarkable by the fact that Emma remembered us from three years ago. Wow! We'll be back of course, customer service like that is hard to find. Thanks again!

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Extremely fast and efficient service

Extremely fast and efficient service. I ordered Sunday night and had my new glasses by Wednesday!! I received lens cleaning solution, a microfibre cloth, glasses case and a tiny screwdriver to adjust my glasses if needed. They also sent me an email explaining in detail the correct way to adjust the fit if need be. All this for £29? I'm very very impressed I'm absolutely delighted with the quality and service Specscart provide and I Wouldn't hesitate in recommending them.

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What a great company!

I ordered my first pair of glasses from Spescart this week. My order arrived within a couple of days. The glasses are beautiful, great quality. My prescription is perfect. Not only that the glasses came beautifully packaged, this company definitely pays attention to detail and takes care with everything they do. I am so pleased and I do not hesitate to recommend them. Will be ordering my sunglasses next!

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"Wouldn’t go anywhere else for glasses"

Always love your service and you glasses are so unique I always get comments on how amazing they are. Love the try at home service and how quickly the glasses arrive. Your prices are really competitive. All round amazing and I recommend you to everyone. Wouldn’t go anywhere else for glasses.

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"Five star opticians"

Excellent service with a company that goes the extra mile. Beautiful choice of frames and such a reasonable price. A big thank you to Helen especially for being so nice and so patient 😊 😊
Five stars and i will be back.

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"I am so Impressed with the service..."

I am so Impressed with the service, speed and value. The Glasses I ordered were a single type, just for distance. I received a email pointing this out and confirmed. The Specs arrived within 3 days of my order and they are great quality. I was so impressed that I have now ordered varifocals from them. I know they may take a little linger but I was so impressed with the first order I had no hesitation in making a second order. With Varifocals they are sending frames to determine how to build the lenses and galsses. So impressed.

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"Friendly and efficient service with a..."

Friendly and efficient service with a great range of products. From start to finish. Blown away by how quick and smooth everything was. They went above and beyond as I had mentioned I was under pressure for time and while they couldn't make promises about delivery times they told me they would try their best. The speed with which they turned these around and got the glasses dispatched was next level service. That's what great companies do, under promise and over deliver. Special mention to the team on live chat, could not have been more helpful. Thanks and will definitely buy from you again!!

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"Unbeatable service and value for money"

My experience was made great by the helpful staff who were on hand to explain the type of lenses that I required. Their home trial is a wonderful idea and the speed with which they sent them was amazing.
As a result of this I have purchased many glasses all of which have been delivered in record time. Finally their prices and styles are unbeatable.

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"10/10 customer service & speedy delivery"

I ordered a pair of prescription sunglasses on 5th Nov for my upcoming holiday with the option of providing my prescription later. I gave my prescription on 6th Nov and had my glasses by 8th Nov AM! Unfortunately, I was sent the wrong frames. After speaking with customer services (Kapil - who was amazing) they made sure to prioritise a re-order of the correct sunglasses so they arrived before my holiday. They arrived the very next day on 9th Nov. Very happy with the customer service and the speed. Thank you very much. Although the vision isn't perfect (I think this has more to do with the option of glazing I chose) they are a brill pair of sunglasses.

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"Very efficient service"

The turn around from uploading a picture of my prescription to receipt was 3 days that included a problem, in that i sent a prescription which included distance and short so the company had to email me asking which i wanted. Brilliant service. The vision through the glasses was spot on.

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"I am so impressed with this company I..."

I am so impressed with this company I wish I had found them before ordering my glasses on the high street it would have saved me £100!
Ansh was so helpful and replied to my email quickly to ensure I had ordered correctly and my glasses were delivered the very next day!! I not only received a case and a cleaning cloth but a cleaning spray for my lenses.
Excellent service I will definitely will be recommending to my family, friends and anyone who needs new glasses.
Thank you.

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"Altogether Flawless-I'll be back..."

I hate to gush, but I can't find even the slightest thing to moan about buying glasses from Specscart. After too many bad experiences of overpriced high street opticians I decided to buy online for the first time, and I was so impressed that I made the effort to come here to thank them and help spread the word.
I chose Specscart because they offer free home trials of their frames and not some unrealistic virtual palaver. They did exactly what they promised, and even more, they efficiently and charmingly help sort out my incompetence when ordering, and still managed to get my perfect, and much needed, new glasses delivered to me within a few days.
I'm so relieved to have found this comfortably easy and rapid process, and really happy to now wear much better quality glasses that cost me a fraction of what I used to pay, with a lot more time and trouble to myself going back and forth to the opticians.

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"Try at home frames are such a great idea!"

Try at home frames are such a great idea. I ended up choosing a style I wasnt sure about in the photos and discarding my original choice. Very quick delivery of samples and a prepaid return. Always used a competitor before this, definitely using specsart from now on.

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"Speedy and Faultless service"

2nd time using Specscart after a successful first purchase a few years ago. Decided to order a cheaper 2nd pair of glasses.
Ordered a home trial which arrived a day later. Already had a good idea of what I wanted so selecting was easy. Ordered my new glasses with my prescription the same day. Glasses arrived 3 days later! Super fast.
I also ordered a pair direct from my opticians on the same day as I ordered the trial from here. They still havnt arrived and I've been wearing my Specscart well over a week now.
SpecsCart all the way

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"Incredibly fast delivery and gorgeous frames"

I needed a pair of glasses at very short notice, which was how I discovered Specscart. I chose a pair of frames on a whim, I saw them on someone’s Instagram post and hoped they’d suit me as much as they suited her. I admit to being unconvinced that they’d arrive on time but they arrived incredibly fast - ordered Tuesday evening and arrived Thursday morning! The glasses are amazing quality, the frames are beautiful and thankfully really suit me. I love the fact that they also came with a lovely case, cleaning cloth, a bottle of lens cleaner and even a key ring with a tiny screwdriver on for adjusting the arms. I will 100% be returning for my next pair.

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"Excellent quality glasses at a fair price"

I’d been searching for the perfect glasses, I couldn’t find any decent ones at either Specsavers or Vision Express, plus they claimed it would nearly 2 weeks until any glasses ordered would be ready for delivery. I then found a pair at David Clulow but these were priced at £369 with basic lenses!!
I then found Specscart online, their website claimed they could dispatch within 24 hours of ordering and I found a pair priced at just under £40 including anti glare lenses. I decided to go ahead and order. They were true to their word, I received the glasses the next day after ordering, both the frame and lense quality were excellent. Unfortunately due to stock shortages i received a case that wasn’t to my liking but after contacting them, they confirmed the reason for this and stated they’d either send me a new one free of charge once the stock has arrived or check their store to see if any were available. I received the case the following day after the phone call.
Excellent service throughout, fair prices and no stupidly long waits like other brands. I’m very impressed and will definitely be using this brand in future over other brands.

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"So impressed"

I'd scratched my old glasses quite significantly so was looking to get a replacement pair ASAP. I came across Specscart and ordered 4 frames to try from the comfort of my own home (arriving the next day). I think by only getting 4 frames to try in one go it removes the analysis paralysis I normally get from trying on 50 pairs of frames in an opticians. Luckily I really loved 2 of the trial frames, uploaded my prescription and my new glasses were with me the day after! So impressed with the speed of manufacture and delivery, especially as I don't have the easiest of prescriptions and I'm used to waiting a couple of weeks for new glasses. Icing on the cake was handing back my trial pack to the postman as he handed me the new box with my new glasses. New glasses in two days without even having to leave the house! Frames were very reasonably priced too. Definitely won't go back to buying glasses from Specsavers.

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"Excellent Service!"

I had lost my glasses and really need them for driving in the dark. I ordered them on Sunday evening and they arrived first thing on Tuesday morning. Excellent service!

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"Great customer service..."

My third Specscart order and I don’t think I’ll go anywhere else for glasses again! I placed my order on Friday afternoon and my new glasses were delivered Saturday morning!!
Great customer service, thanks Jonathan.

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"Really simple to use and test at home..."

Really simple to use and test at home with the trial. Ordered straight away and received really quickly unlike the high street alternatives.
Really affordable and stylish, cutting out the middleman and the overheads. Fantastic glasses and service and would highly recommend.

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"Highly Recommend"

Outstanding service from Specscart. Had to send my glasses back twice due to changes in my prescription and they allowed me to do so without charge. The quality of the frame and lenses also compares with any High Street optician. Overall, excellent.

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"Great Company, great service, highly recommend"

The personal contact, either email or phone, nothing too much trouble. A very different story to another on-line frame company! Specscart have really good staff and their care and concern that the product is right for the buyer is a total change from the "couldn't-care-less" attitude of other glasses manufacturers/ spectacles suppliers. VERY WELL DONE 10 **** not 5.

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"Fast and efficient"

Fast and efficient service. I was kept up to date throughout the ordering process. I ordered my trial specs on Monday and received them on Wednesday. I then purchased my preferred pair on Thursday received them on Saturday. Very happy with the quality and service.

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"Needed a spare pair of glasses urgently..."

Needed a spare pair of glasses urgently for my son to take to Army basic training, ordered Wednesday delivered Friday. Excellent service, also £60 cheaper than a well known high street establishment.

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"Above & beyond expectations."

Great range of glasses on a well-designed website making choosing a simple matter. Offering prescription glasses with free postage for under £30 sounded frankly too good to be true BUT the glasses are great - just as good as the ones I paid £100 for elsewhere - and they're beautifully packaged (opening the box felt similar to getting a new iPhone) and they arrived quicker than expected.
Specscart are my new supplier of choice and I can't recommend them highly enough!

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"Just Great"

Great, fast service!!! Will be ordering more in the future.
Broke my glasses on Thursday morning, ordered a new pair and were delivered Friday morning, couldn't be happier.
Really well packaged, hard wearing case and came with a mini screwdriver set and lens cleaner.
For the price, the glasses are of good quality. Well done guys.

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"What an amazing find."

What an amazing find. A top class organisation. I got a high end pair of glasses and all the gubbins, box, cleaning solution, even a screw driver to tighten the arms, delivered in 24 hours. Highly recommended. £29.99.

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"Everything you need from an internet Specs company."

Specscart caught my eye because I spotted a great frame at a really good price. I need varifocals, and the efficiency of sending me a sample frame to check my pupillary distance measurement was very impressive, with a quick turnaround. My new glasses arrived within a week or so and are great - just right. They even arrived in a sturdy box along with a bottle of lens cleaner, a cloth, and a screwdriver for tightening any screws on the frame.

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"I lost my daily glasses & was going on..."

I lost my daily glasses & was going on holiday with not enough time for my original opticians to replace them. I sent my prescription to Specscart, picked new frames out, paid up & within a few days received my lovely new specs. Highly recommend this fast efficient company & their easy to use website.

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"This is the second time I have bought..."

This is the second time I have bought my glasses from Specscart in Bury and once again I am over the moon with them. The staff were polite, professional and very friendly indeed. I had such a thorough examination and he asked many questions regarding my health. I received my new glasses today and once again I am so happy and satisfied with them.....they are perfect!!
As for the price........... wayyyyyyyyy much cheaper than the high street prices.I will definatly give Specscart a massive 5 stars !!

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"I was initially sceptical about the..."

I was initially sceptical about the service and getting glasses over the net. But the process was straight forward, easy to understand and would have no qualms in recommending.

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"The staff were so helpful and friendly..."

The staff were so helpful and friendly ,they made the whole experience painless.

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"I just love this company"

I just love this company. This is the sixth pair of glasses I've bought in as many weeks (becoming an obsession). There is a great selection of frames and a fantastic , fast service.
What's not to love???

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"Very helpful and honest"

Very helpful and honest. Nothing was too much trouble

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"Super specs and service!"

Really pleased with my glasses and the service is always excellent. I would highly recommend this company, due to the great selection of frames, very competitive prices and really personable staff.

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"Prompt with service"

Prompt with service, go all the way for clients. Lovely specs as well. Awesome service by Emma... thank you again

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"Amazing"

Amazing. 3 times I've had a home test kit before ordering great as always.

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"Excellent service"

Extremely happy with my new glasses from the ordering process to receiving them , would highly recommend Specscart.

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"10/10"

From their online booking system to all the staff in the store was amazing. Polite, easy to talk to and very knowledgable. Nothing was too much.
The lady that helped me pick my glasses was polite but honest just what you need when deciding. It was also lovely to hear her talk so highly of the owner of the business. Would highly recommend.

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"Glasses very nice and also exceeded my..."

Glasses very nice and also exceeded my expectations from a online spectacle maker.

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